Customer Care

We love to hear from our customers!

Cook’s Customer Care Center serves to assure quality service, primarily through customer surveys. Both residential and commercial pest control as well as termite control customers are surveyed by phone throughout the year. If a particular need or concern arises, the Center is quick to provide information to the local district office for immediate response. In addition, the Center serves to answer incoming Cook’s Customer Care Center calls throughout each service area at times when the local district may be closed (in the evening or on Saturday). The Customer Care Center is available to serve you during weekdays into the evening hours, every Saturday and most holidays.

Our Customer Care Center can be reached by phoning (800) 239-9898 or by e-mailing .(JavaScript must be enabled to view this email address). Or you can click on the Customer Contact link or Customer Survey link (on the right) for other options.

Note: If you would like to pay your bill online, Click Here to view payment options.